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Ernie or AIssie?
AIssie is an Australian AI assistant that answers your website chat, Facebook, Instagram and WhatsApp, and your phone on its voice plans. Ernie looks after your website: it answers from your own pages, then emails and texts you the enquiry.
Side by side
Ernie
AIssie
Where it answers
On your website, in a chat
In a website chat, with Facebook, Instagram and WhatsApp from A$59 a month and your phone from A$99
Made for
Local service businesses, like tradies, renovators and venues
Australian small businesses of all kinds
Where enquiries go
Texted and emailed to you, and kept in your Enquiries inbox
Names and contact details collected, with every conversation to read
Bookings
Ernie takes the details, and you pick the time when you call back
Books appointments and sends reminders, from A$59 a month
Pricing
From A$29 a month for 500 chats
Free for 15 replies a month, or A$59 a month for 500 replies, which AIssie puts at about five per enquiry
Removing the branding
From Growth, A$79 a month
On Enterprise, priced to your volume
Trying it
14 days free with no card, starting when Ernie goes live
The free plan, with no card
Which one suits you?
Choose AIssie when
- You want one assistant answering Facebook, Instagram and WhatsApp as well as your website
- You want your phone answered too
- You want customers to book appointments in the chat
Choose Ernie when
- You want every enquiry texted and emailed to you, with any photos
- You want to start from A$29 a month for 500 chats
- You want answers only from your own website, read again every day
- You want your own branding without an Enterprise plan
If your customers message you on Facebook, Instagram or WhatsApp, or ring more than they browse, AIssie covers more places. If your website is where they ask, Ernie looks after it for less and puts the enquiry on your phone.
Compared in October 2026 from public information. Check each provider for current details.