For wedding and function venues
Answer couples’ questions, even while you’re running a wedding.
Ernie is an AI assistant on your website. Couples browse venues in the evenings and on weekends, and many would rather write than ring. Ernie answers their questions from your own pages, then emails and texts you their details when they want a tour or a quote.
Answers from your website, even at 9 pm on a Sunday.
Ernie answers only from what your website says, and tells people when it doesn’t know. These are the kinds of questions it handles for wedding and function venues.
Can we have the ceremony and reception in one place?
Yes. Larkspur Hill holds ceremonies on the lawn and receptions in the Barn, so guests don’t need to travel between them.
Do you host birthday parties too?
Yes. Larkspur Hill hosts birthdays, engagement parties and work functions in the Barn, for 40 to 140 guests.
How much is a Saturday wedding?
The website says Saturday wedding packages start from $165 a guest. For a quote for your date, I can send your details to Larkspur Hill.
The job details, not a missed call.
When someone wants a quote, a booking or a call back, Ernie asks your questions first, then emails and texts you the answers. You choose what it asks.
Not ready to let AI answer your phone? See how Ernie compares to an AI receptionist.
What Ernie can ask before it sends a job
- Their names, and an email or phone number
- The kind of event, like a wedding or a 50th
- Their preferred date or season
- Roughly how many guests
- Whether they’d like a tour
Ask Ernie
Something else? Email [email protected].
Couples would rather email. Can I reply by email?
Yes. Every enquiry comes by email as well as text, and when a couple gives their email address, your reply to that email goes straight to them.
Can Ernie check whether a date is free?
No. Ernie doesn’t see your bookings. It takes the couple’s preferred date with their details, so you can check your calendar and reply.
Will Ernie tell couples my prices?
Only the prices on your website. If your website doesn’t list them, Ernie says so and offers to send you the couple’s details.
What if Ernie gets something wrong?
Ernie answers only from your website. When your website doesn’t say, Ernie tells the visitor and gives your phone number, email or contact page. It can still get things wrong: in our September testing, 5 of 96 answers had a mistake. The chat tells visitors it can make mistakes, and nothing reaches you until they’ve checked the details and pressed Send. If an answer’s off, fix the page on your website and press Sync now.
Do I need a web developer?
No. If you can paste one line into your website, you can add Ernie. There are step-by-step guides for WordPress, Shopify, Wix, Squarespace, Weebly / Square Online, Webflow and Framer, and one for everything else. Or email the instructions to whoever looks after your website, straight from the app.