Compare
Ernie or ReceptFlow?
ReceptFlow is an Australian AI receptionist that answers your phone and a chat on your website. Ernie looks after the website: it answers from your own pages, then emails and texts you the enquiry.
Side by side
Ernie
ReceptFlow
Where it answers
On your website, in a chat
On your phone line by voice, and on your website in a chat
Made for
Local service businesses, like tradies, renovators and venues
Tradies, clinics and law firms
What you get
An email and a text with the enquiry and any photos
Text and email alerts, with the job type, location and urgency
Bookings
Ernie takes the details, and you pick the time when you call back
Books straight into Google Calendar
Pricing
From A$29 a month for 500 chats
From A$79.99 a month for 500 AI conversations, or A$199 a month for unlimited
Removing the branding
From Growth, A$79 a month
On Business, A$399 a month
Trying it
14 days free with no card, starting when Ernie goes live
7 days free with no card
Which one suits you?
Choose ReceptFlow when
- You want your phone answered as well as your website
- Most of your work comes in by phone
- You want jobs booked straight into Google Calendar
Choose Ernie when
- You’re happy with how your phone is answered and want your website covered
- You want to start from A$29 a month
- You want photos of the job with the enquiry
- You want answers only from your own website, read again every day
If you want one service for calls and chat, ReceptFlow covers both. If your phone is already sorted, Ernie looks after your website for less.
Compared in October 2026 from public information. Check each provider for current details.