For landscapers
Get the details of every garden job, even mid-dig.
Ernie is an AI assistant on your website. It answers customers’ questions from your own pages, day and night, and texts you the job details when someone wants a quote.
Answers from your website, even at 9 pm on a Sunday.
Ernie answers only from what your website says, and tells people when it doesn’t know. These are the kinds of questions it handles for landscapers.
Do you do garden maintenance too?
Yes. Greenline offers regular garden maintenance, including mowing, hedging and weeding.
Which areas do you cover?
Greenline works across the Hills District and north-west Sydney.
Can you design a whole new backyard?
Yes. Greenline does landscape design and construction, from the plan through to planting.
The job details, not a missed call.
When someone wants a quote, a booking or a call back, Ernie asks your questions first, then emails and texts you the answers. You choose what it asks.
Not ready to let AI answer your phone? See how Ernie compares to an AI receptionist.
What Ernie can ask before it sends a job
- Their name and the best number to call
- Their suburb
- What they’d like done
- Roughly how big the area is
- Photos of the yard, if they have them
Ask Ernie
Something else? Email [email protected].
Can customers send photos of their yard?
Yes. They can add photos in the chat, and the photos come with the enquiry, so you can size up the job before you call back.
Does Ernie give quotes?
No. Ernie answers from your website and takes the details, then you price the job when you call back. When your website doesn’t list a price, Ernie says so.
What if I’m booked out for weeks?
Put it on your website, and Ernie tells people when they ask. Ernie reads your website every day, so it picks up the change without you doing anything else.
What if Ernie gets something wrong?
Ernie answers only from your website. When your website doesn’t say, Ernie tells the visitor and gives your phone number, email or contact page. It can still get things wrong: in our September testing, 5 of 96 answers had a mistake. The chat tells visitors it can make mistakes, and nothing reaches you until they’ve checked the details and pressed Send. If an answer’s off, fix the page on your website and press Sync now.
Do I need a web developer?
No. If you can paste one line into your website, you can add Ernie. There are step-by-step guides for WordPress, Shopify, Wix, Squarespace, Weebly / Square Online, Webflow and Framer, and one for everything else. Or email the instructions to whoever looks after your website, straight from the app.